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Xperia z1 mic problem

mhm
Visitor

Xperia z1 mic problem

I have a problem with my mic while recording a voice note on whatsapp.. My voice comes with noise makes the receiver cant hear my voice and when I open any port of the three ports my voice comes clear, so whats wrong.. I reset me phone. But the problem still here Slightly_frowning_Face
42 REPLIES 42
papasmurph
Visitor

I logged my phone for support and have details to send it in to them for repair but I don't want ot be told this is not a hardware fault and get charged to have my phone returned to me (it's not cheap!!).

Has anyone sent their phone in to Sony for this issue - and if so what happened?

NITE
Visitor

Hi, 

 
I purchased sony xperia z1 on ().  I was facing a problem on call , the party on other side either not able hear my voice or it is audible but with Noisy sound.
 
I was ignoring from last 4 months thinking as a network problem, but as soon as I connect my ear phone the voice is absolutely fine so One thing is clear its not a network problem, so I reach the service center for same problem.
 
When I reach to care executives they took my phone with all the comments and the note down all the problems , including this noisy call problem.
 
 
They took my phone for almost 2 weeks and gave me a bill of all the parts which are replaced (paid price Zero Rupee). I was happy thinking that problem got resolved, Even I tested there but I was not satisfy with the solution, still the care executive ask me to change the sim card and try.
 
I changed the sim and checked the problem still persist.
 
Now, If I go to care center they were say voice is perfect but It is not perfect et all.
I am sending the attachment of my voice sample recorded on other phone(party on other side).
 
Please look into this case ASAP  or provide me some proper solution.
 
 
Regards
Nitendra 
 
 
IMEI No.
lozabnwilson
Visitor

i cannot be heard during calls, and it's really horrible to have this really diffused fault!!!

can it be that the issue is related to a water damage? by the way i didnt try to use my phone in water yet .... but it has fallen once from me Slightly_frowning_Face

what should i doooo no body can hear me i must wear the headset to talk and im upset of that