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Xperia z1 mic problem

mhm
Visitor

Xperia z1 mic problem

I have a problem with my mic while recording a voice note on whatsapp.. My voice comes with noise makes the receiver cant hear my voice and when I open any port of the three ports my voice comes clear, so whats wrong.. I reset me phone. But the problem still here Slightly_frowning_Face
42 REPLIES 42
Sam
Legend
Legend

If you only have this microphone problem when using this particular application I would advise contacting the application developers directly.


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JR_0710
Visitor

After an update to android 4.3, i have the same problem on my xperia z1's microphone too! During on a call, whatsapp, wechat amd etc. My mic is not clear. Please help me!
Sam
Legend
Legend

In your case as it is a problem across the board, I would advise reloading the firmware as it looks like something went wrong during the update you ran:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps


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Shokkher
Visitor

I'm having problems with my microphon too, in calls a little, using speakerphone i'm having a lot of problems in a call, in a whatsapp, in voice recorder... The sound is not clean and is too low. I already tested another 2 Xperia Z1 in Stores and sight all comes with that problem... Its possible to fix it? i already actualizated to 4.3.

Dorvas
Visitor

My problem with the Mic is when I try to use apps like SoundHound o TrackID the message application is "We can't find a Mic available, maybe another application is using it."

brunolizi
Visitor

When sony will stop blaming the users and fix this issue? Everybody is having it!!! Voice messages on favebook crashes the favebook app. Voice messages on whatsapp are metalized.
manjuboyz
Contributor

Hi Guys

   >try using different earphones first ,check whether it works or not then you can come to conclusion is it problem with the phone or earphones

>last you can do is Restoring the phone (losing all data, make sure you take backup)

Manjuboyz Slightly_smiling_Face
NOTE:

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Niya
Visitor

Hello, Ive been having this problem for a while. But I've realised that just using your headphones mic for whatsapp makes the recording clearer. I use the original Sony headphones that I got with my phone.
foccacia
Visitor

Anyone found solution for this? My friend been complaining that my voice sounded muffled. Need help urgently as I need to make multiple phone calls in a day for work purposes.