"program exception" appearance

[SonyZ3c]

Hi, i have a problem with my Z3 compact. As long as i am using the phone it always appears on the screen "program exception " what should i do for stopping this and solve this problem?
Thank you

[Qatrium]

Can you post a screen shot? May be we can define the program causing this.

In all ways this looks like a software issue, I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to back up you data on internal memory before you proceed.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

http://www.sonymobile.com/gb/tools/pc-companion/

[SonyZ3c]

Ok i Will try to send you à pic before but how can i send picture in this forum?

[Qatrium]

Upload the picture into Dropbox or Google drive and share the link here, or use "Insert/edit an image' button when you post a reply.

[crowleeeey]

I have the sme problem with my z3 it just began 2hours ago

[SonyZ3c]

Till now it didnt happen again so i cant take a pic. My Z3 compact is new i have it since one week aprox so i dont know what can be the source of the problem. Crowley can u send quester a picture of the error then he can tell us what to do since it stopped in my z3 but for sure it will happen again

[crowleeeey]

it happens so fast that i cant screen it just happened now. I got my z3 2mounths ago and since it works so good no problems.

[SonyZ3c]

Well that what i thought its too fast for a screen shot. So quester what can you advise us to do then for solving this error?

[Phy]

does it happen while on safe mode?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[SonyZ3c]

No aparently it doesnt