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Water proof

Vbsa
Visitor

Water proof

I bought my xperia Z2 four months ago and one month ago I just take a selfish in the swimming pool under 0.5 to 1 m of depth about 4 to 7 minutes. And my USB and sd card slot caps was locked gently. So one month ago after use z2 under the water it doesn't work gently then I visited to authorised service centre of Sony and given my z2 to them after a week company was given me estimate cost of Rs. 13,000. And i very rude with the company because it's proved that z2 is water resistance but it is not. And i go with the pay for estimate. Which was totally worst that to buy Sony xperia Z2
11 REPLIES 11
Samuel1
Hero

I'm sorry to hear that.
I suggest that you raise this with your local support team to proceed with this in the best possible way.
Local support.

Vbsa
Visitor

Yes I have my z2 just i get 3 days ago from the service centre
Vbsa
Visitor

Which I got after a month,, I not believe that company given me estimate
Vbsa
Visitor

They have care under warranty.. But not
Vbsa
Visitor

And I'm very tired to tell that my z2 was fully and gently USB and sd card slot caps locked. But sony can give me only excuse that water gone through the port. But it's very worst
Vbsa
Visitor

Sony not believe that their terms and conditions which they approved this phone with water resistance or proof. But it is full worst
Samuel1
Hero

At the service center they perform pressure tests to see if there's something wrong with the phone which makes the phone take in water somewhere else. If it passes this test the caps cannot have been closed properly when the phone was submerged in water, as it would not take in water if they were.

Vbsa
Visitor

If you have sir or mam please you can because I'm not here to interesting write bla..bla..
Samuel1
Hero

I'm not really sure what you mean but if the service center has ruled out the phone there is unfortunately not much to do. They might be able to repair it for you but it won't be covered by warranty. Contact your local Xperia support for more information.

And please do not write 3-4 messages in a row, try to stick to one as it's much easier for me and anyone else who is trying to follow the thread.