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Facebook Video Playback

ScottS
Visitor

Facebook Video Playback

I cant watch a whole video on Facebook on my Z2, for some reason it throws out an error. 

Plus within 10min of using the phone it gets really hot. 

I havent tested out the waterproof factor yet as i think i have a dud phone.. 

Any help on the video issue would be great..

176 REPLIES 176
SelTheDon
Visitor

Ok, I've done what Kartal has mentioned. I've not uninstalled facebook but just cleared cache and data, uncheck auto update and ran a video I know that crashes. Seems to be working for now but if there's any change I'll update the thread.
kartal
Visitor

Not delete only your facebook data or Not uninstall only facebook. You must do factory reset. When you open your telefon again, you will login in your google account. Go to google play after login in and remove automatic update from facebook. Its working old version facebook
Im sorry for my english. Slightly_smiling_Face
SelTheDon
Visitor

Turksin galiba kardes. Merhabalar Slightly_smiling_Face

Tam reset yaparsam butun hersey kaybolur, resimler filan. Reset yaptiktan sonra eski face'i kullaniyor dimi?

Nerelesin kardes?

SelTheDon
Visitor

Nope. The fix lasted 3 hours.

Kartals workaround seems to be fully resetting the phone back to factory hence using an old version of Facebook, stopping auto update he says will fix it but I really can't be bothered resetting my phone and losing data and apps.

So then, is this a facebook issue or Sony issue?
a6rnh
Visitor

Yeah I thought mine was sorted but it isn't. This is clearly a sony problem but they don't seem to be bothered..
kartal
Visitor

Its working on Facebook 6.0.0.28.28. This isnt sony's problem. Its working without problem on my Z2
SelTheDon
Visitor

You're using an old version of Facebook kartal and you've had to factory reset your phone. Too long in the tooth to mess about as i don't bother backing my phone up as it takes forever.
EnjoyinMoss
Visitor

Looking forward to hearing back from you on this
jamstar94
Visitor

I updated my z2 to the latest software and everything is ok apart from when i try to watch videos on facebook it lets me watch few seconds and then tells me there was an error loading but i been on youtube and have no problem with videos?
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_alexdon_
Expert

Try settings-apps-all-facebook,force stop and clear data.Log in again.If not working,I remember people on the forum said facebook does not work ok.

alexdon