Facebook Video Playback

[ScottS]

I cant watch a whole video on Facebook on my Z2, for some reason it throws out an error. 

Plus within 10min of using the phone it gets really hot. 

I havent tested out the waterproof factor yet as i think i have a dud phone.. 

Any help on the video issue would be great..

[DonMega]

I don't think that it's the Facebook app that's the problem. How come that I don't have any problems watching videos on Facebook with a different phone?

[dm841]

Try to fast forward the Facebook video for a couple of seconds and that way it doesn't stop

[airahza]

With all the comment, have sony do something to fix it? Please respond to the comment..

[jkey]

You are right. Thats not th point that getting this high end device, but cant watch video on facebook.

[kingkev]

I got rid of the Facebook. App and then reinstalled it
It fine at the.
I can watch a whole video

[a6rnh]

Yep that does seem to sort it. Uninstall then reinstall..

[airahza]

ive tried uninstall and reinstall back...at first it is working...later after close all the application then open back facebook video, the problem comes back...

[Sam]

I am escalating this through the correct channels to get a solution for this problem as I have now been able to replicate it. However I will require some specific phone information to get this done correctly. 

If anyone would like to assist please PM me the below details:

Country;

Phone Model:

Operator used:

IMEI:

Specific Description of Fault/Error Message:

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[a6rnh]

Why do you need this info? We're all using z2's on kitkat and firmware. 55 or. 402...why do you need the imei number? You know what the problem is, now sony need to sort it before this phone becomes a joke....

[kartal]

Hello people. I have the same problem. I have solved it. You must reset all your data and You must remove ''automatic update'' button for facebook on google play when you login in your google account. Now working it without problem with old version of facebook.