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Mobile data not working after update

SOLVED
AnCello
Visitor

Mobile data not working after update

Today, I Updated my Xperia XA to 7.0 (nougat) and movil data does not World... I Called to my Internet provier and restared movil settings, and anything Works.... is it an update problem? thanks For your help Slightly_smiling_Face

59 REPLIES 59
RoosjeHoop
Visitor

battery is bad

all options used

wifi also not working well

RoosjeHoop
Visitor

i never buy a sony again

because the battery is charching but not working

the best solution now is a new phone

RoosjeHoop
Visitor

So because of that I will choose another phone. Now I ask the money back. The online store were I bought it will I ask to return the money. 

Then I go to a good phone store 

When there is a problem then I can ask easy in person. 

Genji79
Visitor

Hi I have same issue, but I cant find Internet settings under Settings>>more. I can see Network Settings and all I have is reset option.

I have Sony Xperia XA.

How do I get mobile data to work?

AFR46
Visitor


@Genji79 wrote:

Hi I have same issue, but I cant find Internet settings under Settings>>more. I can see Network Settings and all I have is reset option.

I have Sony Xperia XA.

How do I get mobile data to work?


It's under Settings ... Data usage

Jonas
Master

@RoosjeHoop, very sorry to hear that. Slightly_frowning_Face

I hope that everything will work out for you with your new device.

@Genji79, The setting to download the Internet settings should be in Settings > More. Have you made sure that you have scrolled all the down? It's usually one of the last options in this menu. You can also tap the small magnifying glass in the top right corner and search for "Internet settings".

Let me know how it goes!

RoosjeHoop
Visitor

they will try to fix it free

Mernan
Visitor

Hi I tried to do the following but under settings>more I do NOT have the internet setting option. 

When I  searched settings there was also no "Internet setting" option. What should I do? 

Jonas
Master

Hi @Mernan,

Which model and Android version do you have? You can find this information in Settings > (System) About phone.

It's usually placed in Settings > More > Internet settings (at the bottom, so make sure you scroll down as far as you can) or in Settings > Network and Internet > Internet settings.

Please get back to me with your model and Android version! Slightly_smiling_Face

@StarKing, sorry to hear that.

Could you please elaborate a bit on what behaviour you are experiencing with your device and I'll do my best to assist you! Slightly_smiling_Face