Mobile data not working after update

[AnCello]

Today, I Updated my Xperia XA to 7.0 (nougat) and movil data does not World... I Called to my Internet provier and restared movil settings, and anything Works.... is it an update problem? thanks For your help

[Jonas]

Hi @Caesar1, welcome to our forum and I'm sorry to hear about this.

Have you tried downloading the Internet settings again in your phone? If they have been reset during the update you will need to download them again from Settings > More > Internet settings > Accept.

Wait for them to be downloaded and installed and then reboot your device.

Let me know if that helps!

[Grimaldo]

Is already working, but, I need to download the internet setting every time that the mobile data fail, so far it is working, thanks

[Lynn3]

Hello someone can help me Sony made an update and since it did I can not use my data

Translated with Google Translate.

[najodleglejszy]

@Lynn3, have you tried following the instructions in the comment marked as a solution? /t5/Xperia-XA-XA-Ultra/Mobile-data-not-working-after-update/m-p/1251155#M9483

[Jonas]

Hello everyone, sorry for the late reply.

@Grimaldo, I'm glad to hear that everything is working now again!

@Lynn3, sorry to hear about this.

I would recommend that you try and download the Internet settings again in your phone. To do that, go to Settings > More > Internet settings > Accept.

Wait for them to be downloaded and installed and then reboot your device.

I hope that helps!

[Orlov199224]

After the update of Android 7 does not work Internet

[Orlov199224]

33.3.A.1.97 

[Jonas]

Hi @Orlov199224, sorry to hear about this.

I would recommend that you download the Internet settings again in your device and when they have been downloaded and installed, reboot the phone and see if you are able to access the Internet again using mobile data.

You can download these settings if you go to Settings > More > Internet settings > Accept.

Let me know if that helps!

[Orlov199224]

Thank you in advance for your cooperation. After the smartphone restarts the internet works. Turn off the Internet for a while, then turn it on again and the internet no longer works. You need to restart the phone again.

[Jonas]

Hi again @Orlov199224, I answered the PM that you sent me, so please have a look in your inbox!