Linkbuds refusing to connect

[FinnbarA]

I have just gotten my new Linkbuds and after having to charge them, which I found odd, I tried to pair them via the app but it kept not working. 

After this I tried to pair them via the Bluetooth settings but I got the message 'linkbuds refused connection'

I've tried resetting them, restarting my phone but nothing has worked, does anyone have any idea on how to fix this?

[Griffin_door]

Have you tried connecting them with a different device? as in another phone, a laptop or a tablet to check as the issue could be from the phone itself, if it doesn't connect to other devices then you might wanna contact Sony directly.

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000448414.html

[FinnbarA]

I tried to connect them to my desktop, but that didn't work either. 

[Piscie]

Hey @FinnbarA, try resetting your LinkBuds as described here and give it another try.