Please HELP. Remote won't start DVD

[bbpal]

I have recently uninstalled Cyberlink DVD player that came with my computer and I have installed Nero6. My remote button starts up my TV, Video, Music and Home Network, but not my DVD. When I press my DVD button I get a error message saying that USB102 cannot find the registry key of Giga pocket. Giga pocket might not be installed correctly. Has anyone had this problem and found a solution for it.

[HarryS]

Not that I was aware of, but I searched with explorer and indeed, an anti spy ware program was installed recently in DirectX. Should I un-install it?

[kee-lo_]

What are you uninstalling?

[HarryS]

not yet anything, you asked me if I had recently installed DirectX, so I found out that indeed that was the case whn I did install anti spyware. My question now is, what to do ...to get my remote control to work for my dvd player on my vaio pcv w1 ...which was the iinitial question...

[kee-lo_]

DorectX should be fine, but try to uninstall that anti-spyware app as it might be conflicting.

[HarryS]

anti spyware un installed, comouter restarted, problem still there

[kee-lo_]

Have you reinstalled the utils.exe package (Sorry if I already mentioned it, I'm out of ideas)

[HarryS]

thanks anyway, I will try to contact Sony somewhere else.

[GOLDEN71]

Hello !

I have a PCV-RS502 and *exactly* the same issue... and desperatly tried the same things !

Have you got answers to our problems ?

I'm still searching...

The [very] poor solution I found is to plug my old good remote wonder I got from an ATI card on a previous computer...
Well now, my both ends are full of remotes...

I opened a case on e-support on march 6th, but no response for now... so i'm still waiting...

Thanks.