Share your experience!
My new (roughly 2 months old) Sony Bravia won't turn off - either with the remote control or by pressing the power button on the back of the TV for several seconds.
The remote control is working to change channels etc, so I assume the batteries don't need changing.
Is it safe to unplug the TV as there seems no other way of turning it off?
Solved! Go to Solution.
Hi there @CatherineAnne,
yes, you can safely unplug it.
I assume the "ShutDown" command is frozen/stuck on the software side.
After unplugging it, leave it disconnected for a few minutes before plugging it back in and report back, if the issue arises again.
- Nic
Hi there @CatherineAnne,
yes, you can safely unplug it.
I assume the "ShutDown" command is frozen/stuck on the software side.
After unplugging it, leave it disconnected for a few minutes before plugging it back in and report back, if the issue arises again.
- Nic
Thanks for your help Nic - that did the trick!
Hi my sony bravia tv won't turn on it's sruck in a loop,how do I restart it?, tried unplugging it no joy,tried holding button for six seconds to restart..still nothing two weeks with no tv I'm getting desperately stressed out!.
I can’t turn off the TV or change channels with the remote controls
Same happens with our 1 day old Bravia. I switch off with the remote or the power off button but tv comes on again in about 5 minutes.How can I unfreeze the Shut Down in the software or do I have to unplug everytime i shut down? Is it a fault with the TV?
After doing a factory reset and unplugged a bunch of time I noticed the green light flashing on my Roku. Found Roku remote trapped in recliner pushing the buttons. Took it out and Viola... What a relief. Couldn't see the forest for the trees.
I also have the problem of the TV not staying off when switched off either with the remote or the buttons on the TV. The suggested solution doesn't work either.