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Z1 after upgrade Cpu heating problem started

XiechenG
Visitor

Z1 after upgrade Cpu heating problem started

Hi everyone, sorry for my English. My phone was craced screen after replacement Lcd + touchscreen, I am upgraded my phone with Wifi. Now when I open internet browser capturing video CPU heating 60-65 celcius. After charge sometimes phone CPU heating to 69-70 Celsius. I think so this is dangerous for my phone. Please help me, how can I control cpu temperature . Thanks to all.
15 REPLIES 15
profile.country.US.title
Qatrium
Expert

Some intensive phone operations might cause your phone temperature to rise, that's normal. But if you feel that it's over heating from simple operations, I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
http://www.sonymobile.com/gb/tools/pc-companion/

XiechenG
Visitor

Thank you for answering. I have 2 problems, in my phone not vorking volume down button because in screen replacement time broken, my computer operating system is Linux Mint.
I think this overheating because when I capturing video or pictures after opening 2-3 minute camera is closing from system. And I see this message: Camera closing. Please wait for cooling.
profile.country.US.title
Qatrium
Expert

This is normal with long Camera usage, especially if you live in a hot weather. In my country now the temperature may rize to 45 degrees, and my camera shuts down for cooling after 2 pictures Slightly_smiling_Face

For the volume button, contact Sony support center to get it fixed:

/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#U991374

XiechenG
Visitor

Wow 45? This amazing Slightly_smiling_Face But in my country now not hot weather 30 degrees. I tested my other Sony St25i not any overheating plroblem in camera. When I write in this forum CPU heating is 50-55 degrees.
Thank you for answering again. For volume button i need main flex cable.
profile.country.US.title
Qatrium
Expert

Try PC Companion repair in my first post and report back.

XiechenG
Visitor

Can I test my phone motherboard for problems? If answer yes how?
XiechenG
Visitor

I can't find official Sony support in Baku.
profile.country.US.title
Qatrium
Expert

You can test it in a Service center only, you don't have diagnostic tools for this as a user.

profile.country.US.title
Qatrium
Expert

If you can't find it in the Contact US page, then contact your local distributor or merchant you baught the phone from.