Xperia Z1 suddenly dead. Nothing works

[krishnaneup]

Hello,

My Xperia Z1 is suddenly dead while playing games. The battery I belive is down to minimum. Now it doesn't restart, neither charge. I tried the following and didn't work

1. Wall charger with power and volume up ---- This shows led on for some time and nothing more. The mobile doesn't get on.

2. Connecting the mobile to laptop with volume down. ----- This also shows red led and nothing more.

3. Connecting to charger with power and volume up and waiting for 4 hours. ---- Even then  mobile doesn't start. Doesn't power on.

The mobile doesn't vibrate it only shows red led on during the above procedures. Please help how do I fix the problem.

[Uliwooly]

Sorry to hear that, you will have to contact your local Sony Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

[hassle_lang]

The same thin happens to my Sony xperia Z1.  The unit is less than 1 year old and is not even used for gaming.  My apps are the basic social networking sites only.  I am disappointed.

[maruttaneja]

Same thing happened with me today. Even with charger on and volume up power button doesn't respond.

[tetrawolf]

Give him 5-6 hours rest and try  recharge cell phone . 

[krishnaneup]

None of it works. Sony what is the solution please???????????????????????????

[Thommo]

Your only options are if non of the above worked is to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/gb/support/contact-us/