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Xperia U wifi-"Error"!!!

Rohith93
Visitor

Xperia U wifi-"Error"!!!

I have bought this mobile before 5months...I love the mobile but only after 1month I tries to turnon the wifi.Its starts that it is going to turnon but after few seconds it shows a 'error' message..which diappointed me a lot.Then I tried many newer updates of android..but no use of that...

Sony please help!!!

Why its not turning on?

Is it a software problem or hardware?

How to make my wifi work?

I hope so as Sony is an international company there wont be any hardware defects.

Its very irritating to have smartphone without wifi.

3 REPLIES 3
Johan
Master

I suggest that you try to run a software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Rohith93
Visitor

I have already tried SUS but no use its stills in the same state.

In the repair center they said that there might be some problem in the motherboard.But I dont want to replace my motherboard.

Do I have any other choice..?

Carlos_Costa
Visitor

Hello,

I'm preparing a class-action lawsuit against Sony Corporation regarding this chronic wifi problem with Sony Xperia U (ST25) smartphones. For months Sony Customer Service received hundreds of complaints and requests but never managed to address this issue. Lately customers are being told that the support to this 17 month-old model was discontinued.

As you might know the failure to comply with customers complaints regarding equipment UNDER WARRANTY makes Sony liable for legal prosecution under US consumers protection legislation. This means that customers are entitled to receive a considerable financial compensation from the offending entity.

Therefore I urge all customers to contact your own legal representative in order to organize joint legal actions against this unscrupulous company. If you are interested you can also join my own legal action. Please contact me at [email protected]

 

Regards,

Carlos Costa