Wi-Fi does not turn on

[Pavel1]

Wi-fi on my Xperia U can not be turned on. When I am trying to turn it on by touching the appropriate item of the settings menu it does not start but turns immediatelty to "off" status. Resetting did not help. OS: Stock Android 2.3.7, firmware version will be checked if necessary.

What can it be? Software bug -> update of firmware might help or it is a hardware default?

[Johan]

I suggest that you try to run a software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[SaraJVG]

I've got the same problem, when I try to turn on wifi, it just says "turning on wifi" for a while before turning off again. It only started doing this when I upgraded to ICS a while ago. I didn't have this problem when I was still running Gingerbread (although I didn't turn it on regularly so I'm not entirely certain the problem didn't exist towards the end). Would this still be a question of reinstalling ICS?

[Carlos_Costa]

Hello,

I'm preparing a class-action lawsuit against Sony Corporation regarding this chronic wifi problem with Sony Xperia U (ST25) smartphones. For months Sony Customer Service received hundreds of complaints and requests but never managed to address this issue. Lately customers are being told that the support to this 17 month-old model was discontinued.

As you might know the failure to comply with customers complaints regarding equipment UNDER WARRANTY makes Sony liable for legal prosecution under US consumers protection legislation. This means that customers are entitled to receive a considerable financial compensation from the offending entity.

Therefore I urge all customers to contact your own legal representative in order to organize joint legal actions against this unscrupulous company. If you are interested you can also join my own legal action. Please contact me at [email protected]

Regards,

Carlos Costa