Xperia M2 not responding (dead)

[Jacopo]

Hi,

The device firstly didn't recognize the headset, then switched off and don't responding anymore. It's not even recognized when connected to the computer via usb

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried to hold the ON/OFF button + volume up(+) for about 5-10 seconds to see if your phone reacts? Do this when your phone is not connected to any kind of power source.

[cristinagrig]

hy look i made what y sead but now is lighting, shows the batrry empy one and ones again. what y need to do now. the phone is new haves only 3 mothns, and never had any problem.only today when soudly ded

[David_LB]

This worked for me thank you

[Costa]

Thank you.

It worked for me as well.

Cumpliments

Costa

[Mohe]

Brilliant, thank you. This simple trick took me from a dead to a working phone in a few seconds. Odd that I can't find this trick in the phone's manual. Thank you.

[steven_still_nz]

This has worked for me too, but this is the second tim it has happened, does anybody know if Sony has a fix or what causes this?

[shah312]

It happens to me 2-3 times a day, it is very annoying

Tried soft and hard reset, tried the pc erase and reinstall option, come to the point like many sony phones to give it away and buy a moto g