Join now - be part of our community!

Sony Xperia Z Power Button Malfunction

Meyo99
Visitor

Sony Xperia Z Power Button Malfunction

Hi Community,

so I have my Phone for 4 months now and yesterday my Phone started to open up the lockscreen randomly and showing the menu for turning the mobile device off or switching to airplane mode. I guess it has a problem with the power button. So im curious , has it ever occured to somebody or am I the only one ?

 I hope for a quick response Slightly_smiling_Face

Yours sincerely Meyo99

4 REPLIES 4
Thommo
Genius

Not a power button issue - You've met the phantom touch syndrome - In this situation you have to hold volume up and power for around 10 seconds or until you feel 3 quick vibrations then start your phone and use as normal

Meyo99
Visitor

I did this already and now the power button stopped working completely and i have to use my volume up button to unlock my phone now..

Thommo
Genius

If it is not working at all then your only option is to contact Sony http://www.sonymobile.com/global-en/support/contact-us/ and enquire as to where your nearest service centre is

olaolu101
Visitor

Is it adviceable to flash the in this of situation