Some water bits getting inside Z1

[Xefool]

Some water are getting inside my z1 on both sides where you charge and put SD Card and MicroSim., just where that arrow is pointing. On those sides is this normal or safe?

Note: I didn't put the water in the pool. I was just washin it from the faucet and there tiny waters.  

[eshl]

Both are the photo taken, you can see great moisture has developed inside the camera lens.

Today I have spoken to Sony Customer Service, he insisted to repair the phone and there wont be a replacement with new unit. I have told him I only owned it for 7 days and you are expecting me to purchase a defective units from Sony and let sony to repair it and give it back to me. I told him why dont you go into a reject shop and purchase a shirt with normal price tag, within few days you have discovered a hole in the shirt and return it and I will sew the hole and give you back the shirt.

I have requested escalation to their management, if they still insist, I am going to take action from my side.

Sony is cheating the consumer. 

[Adha90]

can i know the result of your phone?

[alextan310]

samething happen to me now! all cover were close firmly and double triple check!! then phone went dead after less than 1 minute in the pool!

some 1 plz help!!!! wat to do!!!!????

[eshl]

I am waiting for a hope, as they insisted it is their SONY Internal Policy for not allowing new replacement unit even it is a defect from their manufacturer, they will only offer to repair it for you. I have told them, go and buy a reject shirt and pay normal price, found few holes within few days, I will sew back and give you to wear again. 

I am planning to take legal action by next week when I do not hear anything from them without a new replacement for their defect or full refund back to me, they are insulting me as a consumer.

[Uliwooly]

@Adha90

You will have to take your phone to a Sony repair center, request a "vacuum test" 

[eshl]

@alextan310 ,is there any update from your side from Sony Service Center?

[eshl]

@Adha90 They have found out it is a defect on my phone and Sony Service Center manage to get approval for a new replacement for my phone. I asked if I am getting a refurbish unit, but they promised it will be a new unit and was told to wait until next week. Hope I am getting it next week with a new unit. 

[eshl]

I am very happy with the Service from Sony. They have replaced with a new unit for the defective unit which I had owned. 

[HelStormz]

while changing my sim card during an update process, i notice my waterproof indicator has already turned red, which obviously means there is water leak signs. the problem now is, i've never left any of the cover flips open within any watery area. the only times my device has interaction with water is to wash away dust using normal tap water. how is this possible? i've done some googling and found this http://www.xperiablog.net/2013/08/05/some-xperia-z-owners-complain-of-loose-back-panels-water-resist... instead. do advice me what steps should i take next. do i need to get my device checked? what if Sony is pushing the responsibilities back to the users? fyi, my xperia Z's indicator is still white in colour after so many wash, how could xperia Z1 not living up to its waterproof claims?

[mimi13]

My Z1's camera looks like this.. It has tiny droplets of water in it and dont know how to get it out.. I did not submerged it in water i just washed it from the sink for a good 30 seconds i think. In a few minutes the screen went black and wont power up..