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Shutting down itself -problem

MyuranP
Visitor

Shutting down itself -problem

Since I bought The phone Xperia Z1 nearly 4 months ago, it has shut itself down twice sofar! Is it normal? What a disappointment!
14 REPLIES 14
m1ster0
Visitor

I´ve got the same problem. The phone is shutting down for no reason. Happens every week (and I only own the phone for 3 weeks).

Is there a solution?

MyuranP
Visitor

Nothing sofar! It doesn't only shut down itself when it is fully charged, as I have come across couple times this month. What I managed to notice this time is that as soon as a notification of an application came through, the phone switched off itself. I think. Something is causing the OS's safety shut down to be invoked. Hopefully Sony is reading this and doing something about it!
Itaaaa
Visitor

I had this problem too while my bf was putting on a screen protector & hooking it up to this wierd charger. I read somewhere online that onother person had this issue with their phone while it had a screen protector..(i followed xperia care solution and rebooted the phone by the little red button.. DID not help) I took it off and the phone went crazy for 2 days turning itself on & off draining its own battery. I let it freeze and die in the car, restarted it with the red button, and its oddly fine now.

New one is still coiming in, Hope this helps anyone

MyuranP
Visitor

Since the February or the latest system update, I haven't had the problem
sofar.  I think the problem had been addressed in the latest system
update.  Now that I am saying this, touch wood! :-),  doesn't happen any
more!  I seriously think it has been fixed, because the problem was to do
with the phone operations, therefore the system software was
responsible !  In your case next time back up your data and perform a
factory reset function and it should fix it with all the latest system
updates. Otherwise something wrong with your phone!
hijo
Visitor

What is the problem.. Of my Xperia z1 always automatic shutdown.. It for the software or hardware.. ???