Red Light Blinking

[Nene13]

Put phone on to charge with 10% battery left on it. Phone has a red light when it is attached to the charge cable. When turn on has three red lights. Can someone please help me? I have pushed power button and up volume button at the same time, screen came to life for a second and then nothing! When I try to access the sony mobile site to do what these threads suggest, it asks for a user name and password which I do not have. Could someone please help me?.

[_alexdon_]

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.