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Random sms

Morrisness
Visitor

Random sms

Hey
Every time when I restart my xperia z2 some random old messages are resend. These messages don't show in the messaging app either so I have no way of knowing which messages were send and to who. I've checked with my provider but they couldn't fix it. It's really annoying because I constantly have to explain that I did not send any message.
12 REPLIES 12
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_alexdon_
Expert
Morrisness
Visitor

It does not... They suggest there that the problem could be multiple sms apps but i only have 1, the one that came with the phone. I also have google hangouts but that is also an app that came with the phone, so it would surprise me if the problem has something to do with those 2 apps not working together.

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Uliwooly
Expert

@Morrisness

Are you using the preloaded messaging app? 

Morrisness
Visitor

Yes I am.

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Uliwooly
Expert

@Morrisness

The issue could be that you are using both hangouts to send regular SMS and if you don't have the data on, they might be sent when you do have data or wifi. 

Phy
Legend
Legend

Try Clearing the messaging app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the messaging app.
5. Tap Force stop > Clear data.
6. Restart the phone
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_alexdon_
Expert

This occured to me in the past on Z1,but I think it is related to the network more than to the phone.

alexdon
Morrisness
Visitor

@Phy

That helped this time, but do I have to repeat this procedure everytime I restart my phone, because that would be really inconvenient.

@alexdon
I've already visited my network provider and they told me that they changed something, basically the gave me a new sim. They told me that, if the problem stayed, there nothing was they could do.
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_alexdon_
Expert

Strange but it didn't occur on my Z1 on a regular basis. I still don't know what could trigger this behaviour.

alexdon