My Sony z keep turning itself off randomly

[Lilin]

In one day... My Phone turning itself off randomly...
The battery was fine... Software just updated the latest one too... But, still turning itself off randomly every minute

[Hutomo]

how do i find the instruction on reinstalling lollipop through sony companion?

I'm having the same issue. Phone doesn't work unless plugged to a power source.

[Uliwooly]

@Hutomo

Click on support zone

[Uliwooly]

@Joydeep

Why don't you contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

[_alexdon_]

Have you seen this?

/t5/Xperia-Z-ZL-ZR/Reboot-loop-in-Xperia-ZL-after-update-to-Lollipop/td-p/992453

[shihstouch]

Hi Joydeep

Sony Dock Charger cannot be used with PC, PC or laptop dont have enough volt output to induce enough charge for Dock, so you need to plug it using Sony charger.!

[m00rea]

Exactly the same problem here.

I CAN ONLY TURN ON MY XPERIA Z LOLLIPOP ANDROID WHEN IT IS PLUGGED IN!

When I take it out of it's cradle it turns itself off after so many seconds. It cannot leave the house!

[m00rea]

Great,

I updated my Xperia Z to 5.0.2. and now I can't take it out of the charging cradle without it turning itself off every few minutes.

Yes, I've done a reformat using PCC and there are no Google apps installed.

Yes, it is a real Micro Sim card.

Yes, I've tried turning off/on mobile data.

Yes, I've tried standing on my head, facing North, gargling salt water whilst closing my eyes and doing a cold reboot.

I shouldn't have upgraded from 4.4.2. but I trusted Sony that Lollipop would be better and bug-free!

Never again Sony, never again.

[Qatrium]

Did you expose it to water recently?

Do you get any messages to appear before it shuts down?

Did you try and check if this also happens in Safe Mode?

[Uliwooly]

@m00rea

You should contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

[pepetime]

well i have this issue of my xperia because one week before update to lollipop it was working perfectly but i upfate to android 5.0 and one day just turned off and when i press the power button dont do anything im like 2 days with this issue and i dont what is the problem if is a battery problem or a firmware problem please help