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My phone can't start

Josep98bcn
Visitor

My phone can't start

When  i press on button my phone seems like it works but it just show xperia log , my company log and after my phone restarts.Now starts an infinite bucle.Pls help me

3 REPLIES 3
Alexander1
Champion

I'm sorry to hear about your phone. I suggest that you first of all try to start the phone without SIM and SD card inserted. 

If the phone still doesn't start I suggest that you try to repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > click on the blue highlight (Repair my phone/tablet). Do this without the phone connected. Follow the instructions on screen to perform the repair.

Josep98bcn
Visitor

Thanks for your advice , but it doesn't works :S i really don't know what shoul i do

Alexander1
Champion

I'm sorry to hear that. In that case, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/