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01007614636

All apps and all games freeze and stop responding for a while then a message says (app not responding) appears on screen then i have to close the app
Movies app not working
Can't play any videos
Pls fix this problem

xavinux

Hi @01007614636

Please, boot your device into safe mode as explained here. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I´m at disposal for any question.