Headset not detecting for Xperia z2

[dilshankm]

When I was trying to plug the headset it didn't detect. I have tried sound about app and it works fine..I'm having latest lollipop update.

[Uliwooly]

@dilshankm

Settings > all > apps > smartconnect > clear data > restart the phone. 

also, have you try different headphones?

[dilshankm]

@uliwooly I have tried clear data on smart connect.. It didn't work and also no other headphones aren't working..

[lonestar1]

Try this press and hold volume up or down when you plug the headseat

[dilshankm]

It also didn't work..

[Uliwooly]

@dilshankm

repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Uliwooly]

@dilshankm

If PCC doesn't solve your problem then you might want to contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

also another thing to try is to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Curnow1]

@dilshankm 

If you look carefully inside the 3.5mm jack , is there anything green surrounding the top?