Ghost typing swipe on z3

[Carburano]

Hi guys,

i bought z3 a couple of weeks ago and I'm facing ghost swipe while typing on keyboard (I reproduced this on xperia keyboard, swiftkey and other apps).

If i type as i did on my old nexus 4 sometimes z3 will recongnize fast types as a swipe.

I had this also on my old Oneplus one and a firware update solved this issue.

I already tried to factory reset, disable glove mode, disable double touch to awake but the problem persist.

Can I have support form Sony to know if a future update will have a more up-to-date digitizer firmware driver?

Thanks a lot in advance 

Francesco

[Qatrium]

Do you use a phone case with magnetic clip?

[Carburano]

No... Ringke fusion. Tried with and without screen cover. It behaves the same.
It is not a ground issue. It behaves the same connected to USB or ac

[Uliwooly]

@Carburano

You should make a video of this issue and post it here.

It could be that you have predictive text on ? and as you type the phone try to guess what you are going to say next? 

[Carburano]

Yes, I will make it.
And no, it is not related to predictive text...

[Carburano]

Here you can find my video. I tried with 2 keyboard apps, with a touch tester and with calculator... As you can see when you tap fast it will recognize fast taps as swipes... I forced it but it happens also we you write an sms...

https://docs.google.com/file/d/0B7BSKYMyAho3MWJOZVAtN0VkVUE/edit?usp=docslist_api

[Qatrium]

I think that you need to visit a support centre for this issue.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[Carburano]

It seems more a sw issue related to touch firmware than an hw issue, maybe it can be confirmed by Sony...

[Qatrium]

If it was a software isuue it would be global, or at least more users would report it. To eliminate the possibility of being a software issue, I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to back up your data before you proceed.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

http://www.sonymobile.com/gb/tools/pc-companion/

[Carburano]

Already did.

Btw this is noticed also by other users on xda (also on xperia z3c, and it was solved with a sw update)

Can you try to reproduce what I did in my video?