camera problems

[glennessex]

I seem to be having a problem with my Sony Experia z2, I can take photos and record videos but when I go to view them it comes up with "cannot play video" and the photos won't load up(just a black screen). This is very frustrating. Any ideas would be appreciated 👍

[Uliwooly]

@glennessex

Are you saving the pictures on an SD card? if you are, it might be corrupted

[Phy]

Try Clearings the app camera data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone

[glennessex]

Yeah I have them saved on the sd card, I'm assuming they would be corrupted if they are not playing, thanks mate

[glennessex]

Thanks I'll try this mate

[Phy]

Reformat the SD card with a computer.