Join now - be part of our community!

Battery Charging problem in Xperia M c1904

navi62
Visitor

Battery Charging problem in Xperia M c1904

Hi Concerned,

I have just bought Sony Xperia M c1904 a week ago. I liked the phone but I am very sad with battery charging problem. The problem is whenever I put it on charging for a while it starts charging , but any random point it stops charging without any reason and charging light also turns off. The strange thing is when I unplug charger mobile says unplug it from socket to save energy which means hardware is working fine its the operating system which stops the charging even when charger is on. I tried charging phone with another charger but it doest charge mobile until you restart it.

I have been to your service center , however it felt bad to go to service center very next day of purchase they told me that problem is in charger. I can definitely go and get it changed but I don't see any point of changing a hardware when there is a possibility of software bug. As I tried charging it with three different chargers it gives the same problem.

I hope to here from you soon, because if such silly problem is bothering a customer after two days of purchase its really very annoying. I hope you understand . But i still like the performance and other features of this sony mobile.

Thanks

Naveen

17 REPLIES 17
vivek_sharma
Visitor

Hi

I also purchased Sony Xperia M series yesterday only and unable to charge the phone through USB.

Request someone to kindly help me out with the issue.

Thanks,

Vivek Sharma

profile.country.RO.title
_alexdon_
Expert

Try to install PC companion,it will also download all the drivers.After that,make sure MTP mode is enabled.

alexdon
satmechy2
Visitor

while charging it stuck in halfway mobile n charger become very hot,really disgusting
njnith
Visitor

My problem is whenever I put it on charging for a while it starts charging , but any random point it stops charging without any reason and charging light also turns off. The strange thing is when I unplug charger mobile says unplug it from socket to save energy

Zohan
Visitor

same issue here. i found out that the problem is usb connector. either its badly designed and is lose or the internal soldering problem. using different shaped usb cable seems help

SKM100
Visitor

Dear Good guys:
Me too.....
1.Desi folks, Chinese material but Jap TQM...!
2. Best is, call Sony call centre
3. Need not mind Sony Ser Centre, for stupidity, uniformity of it.
4. Finally solved for me, by new charging socket and motherboard free + upgraded to 4.3
5. Wishing luck to you Slightly_smiling_Face
Rhian1
Visitor

Yep I am yet another with the same old story My Xperia M is almost a year old and I have stuck with the dicey half hearted charge then drop charge for months now.Hubby said I probably need a new battery.Cannot see why  because the phone has been switched off more often than not due to low battery and its insistence not to charge sucessfully . I have downloaded the PC.Companion but even that will not help sort this problem.Its really frustrating . 

Udara
Visitor

i too had this problem in my xperia L

it may be a loose connection between male and female ports in usb cable and phone or bad soldering in micro usb port of phone... while charging it can hear a small periodic sound from charger... it indicates that phone is not charging.... that sound dissapears after changing angle of cable little bit.... that means there is a loose connection in ports....