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Audio jack problem

Tmel
Visitor

Audio jack problem

My Z3 has developed a problem this week where only the left earpiece of any of my earphones will work (I know it's definitely not the earphones as they work fine in other devices). Sometimes if I twist the earphone cable near its base the right earphone will momentarily work so I'm hoping my phone isn't completely beyond repair. I've tried blowing air into it and using a tooth pick but haven't managed to get out any substantial lint and although it's hard to tell I can't see anything sizable down there. Any possible fixes out there at all?

Also, how does the repair process work, if I need to send it to Sony will they send me a replacement prior to me having to send mine off? Never had to send off a phone for repair before so not sure how it works and don't particularly want to be left phoneless Slightly_frowning_Face

2 REPLIES 2
mr_xzibit
Contributor

Want about using a slightly moist cotton bud?

Antonio77
Visitor

I tried that and nothing, my problem is that the sound start breaking when using Skype, if I disconnect the jack and plug again normally ficesw the problem but it will be back soon later, it's quite annoying. I don't know of this is lollipop issue or hardware issue, so im considering send it to warranty, I also have issues with the speakers, is lower now and the top one doesn't sounds good.but unfortunately as well with the camera!!! The flash is contaminating the camera with light and the night pics are horrible!!!!!