A purple icon 'headset and microphone' on the screen

[Gin17]

There is a 'floating' icon on every screen, it looks had a **bleep**e headet and microphone lines. When I open it - something is written in Japanese and someone says something too. Someone said that's related to accessibility, if it's true - all the features are off from accessibility part? How do I get rid of this icon?

[Uliwooly]

@Gin17

Boot on safe mode, do you encounter the same issue? 

[Phy]

To enable or disable hearing aid compatibility

From your Home screen, tap app drawer.
Find and tap Settings > Call.
Drag the slider beside Hearing aids.

or

1. Settings
2. Call settings
3. Drag the slider beside Hearing aids.

[Jake-SonyXperia]

Hi Gin17,

Welcome to the community,

if the issue is not Hearing aid related, could you please take a screenshot and post it here?

[Gin17]

This helped a lot!!