Mobile data not working after update

[AnCello]

Today, I Updated my Xperia XA to 7.0 (nougat) and movil data does not World... I Called to my Internet provier and restared movil settings, and anything Works.... is it an update problem? thanks For your help

[StarKing]

this phone has nougat 7.0 build number 33.3.A.0.131, Xperia XA (F3115) it says warranty valid until 26/2/20 and when i am out of wifi range i can NOT get mobil data, i have 3gb in my plan.

There in no mention of internet or internet settings in settings>more or any of its sub menus.

[Roadrunny76]

@StarKing

Hi there. If you can't find anything related to internet or wireless and networks under "more" in settings, ask you operator to send you a configuration sms for internet access. 

[StarKing]

Thank you Jonas for your invaluable advice aparently that was exactly what i needed to do, am now online again a BIG thank you.

[Jonas]

Hi again @StarKing and I'm really glad to hear that you can now access the Internet using mobile data and a big thanks to @Roadrunny76 for helping out!

Have a great weekend both of you!

[Cromwell]

I read every suggestion from previous post:  from downloading the internet settings to reset network settings to Software Repair and none of these are working for me on this Android 8.   It is really annoying.  I have an Sony Experia XA1.  Any other suggestions?  

[Jonas]

Hi @Cromwell, welcome to our and I'm sorry to hear about this.

Have you had the chance to try with a different SIM card in your device? If you can borrow one temporarily from a family member, friend or a colleague! Just remember to download the Internet settings again in case they use a different operator and remember to enable mobile data under Settings > Network and Internet > Data Usage!

Let me know how it goes!

[NMT]

My mobile data has stoped working on my L1 and there is no issues with the sim as i can use the data on other phones

[Jonas]

Hi @NMT, sorry to hear about this.

Have you tried downloading the Internet settings again in your device? You can do so in Settings > More > Internet settings > tap accept and wait for them to be downloaded and installed > reboot your device and see if you are able to access the Internet using mobile data.

Let me know if that helps!

[ApoloAmoram]

Thank goodness I saw this post, bought a new Xperia XA1 plus, same issue.

Thanks Jonas!

[Jen009]

Finally it works