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WI-C310 WI-C310 Wireless Headphones POWER TURNS OFF BY THEMSELVES

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InsSed
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WI-C310 WI-C310 Wireless Headphones POWER TURNS OFF BY THEMSELVES

Hello!


Why WI-C310 WI-C310 Wireless In-ear Headphones Power is Turns Off by themselves, after approx. 20/30 min.?

Any suggestions?

 

Thanks!

 

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1 ACCEPTED SOLUTION

Accepted Solutions
Piscie
Community Team

@InsSedm, does the battery run out before it turns off? And does it happen with any connected device? If so try to reset and initialize them: https://helpguide.sony.net/mdr/wic200_c310/v1/en/contents/TP0002050001.html & https://helpguide.sony.net/mdr/wic200_c310/v1/en/contents/TP0002050004.html

 

Hope this helps.

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3 REPLIES 3
Piscie
Community Team

@InsSedm, does the battery run out before it turns off? And does it happen with any connected device? If so try to reset and initialize them: https://helpguide.sony.net/mdr/wic200_c310/v1/en/contents/TP0002050001.html & https://helpguide.sony.net/mdr/wic200_c310/v1/en/contents/TP0002050004.html

 

Hope this helps.

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InsSed
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Thanks, Piscie, for ansver!

Battery almost full. Happens with phone and PC.
Have reset to default. Now looks better, till today no more power off!

Piscie
Community Team

Hey @InsSed, I'm glad! :slight_smile: Hopefully this will solve the problem permanently, fingers crossed!