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WH-CH510 Wont pair with Windows 11 labtop

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ux82733
New

WH-CH510 Wont pair with Windows 11 labtop

They work just fine with my Android phone and doesnt ask for a code...

but when i try and pair them with my PC  windows asks for a code  and the code should be 0000   yet... it doesnt work and Windows says the code is wrong..?

 

How can i make it work with my pc.?

 

 

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Griffin_door
Specialist

Hi, As far as i can see it doesn't mention anything in regards to connecting to a windows 11 device on the manual, it's showing up to windows 10:
https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002402824.html

so i would try to reset it to the factory settings then try to connect again and if the issue persist then you might wanna get in touch with Microsoft or Sony support.