Wh-1000xm5 sound turning off.

[Yogsothotoh]

Hello my xm5 have started behaving strangely, it will make a different beep from the usual disconnected Bluetooth or Noise cancellation activation etc. 

The sound come back on its own or i have to swipe up to get it back... It tried to reset, initialise... It happens connected to my LG TV as well. 

Any help appreciated 

Thanks 

[Elodin]

Hey, can you check if your headset is running on the latest software version from this link. I hope this helps