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SRS-X7 List acquisition failed. Please select again

profile.country.CZ.title
arndvok
Explorer

SRS-X7 List acquisition failed. Please select again

SRS-X7 System Software Version: 2.13.2.09 / fv=s9602.213.209

Issue with TuneIn internall app.

 

I have successfully upgraded firmware, but I still unable to play internal internet radio TuneIn.

If I try to list something in the TuneIn by "Music Center" it shows message "List acquisition failed. Please select again"

 

Do somebody know how to solve this issue?

 

Arnost

 

 

3 REPLIES 3
profile.country.GB.title
HannahEd01
Community Team

Hey, TuneIn isn't a pre-installed app, but try re-downloading the recent Music Centre app: https://www.sony.co.uk/electronics/support/speakers-wireless-speakers/srs-x7/articles/MC4PC020001

profile.country.CZ.title
arndvok
Explorer

 

Benefits provided by previous updates and included in version 2.11.2.09:

  • Adds support for the TuneIn music service

Screenshot_20211022-150425_Music Center.jpg

TuneIn is internal service. I am successfully loged in to https://tunein.com/devices/, where I added the device SRS-X7 as "Sony Audio".

image.png

But if I try to browse in the internal sevice TuneIn thru "Sony Center" I get error:

"List acquisition failed. Please sect again."

Screenshot_20211022-150414_Music Center.jpg

 

profile.country.GB.title
HannahEd01
Community Team

Hello again, I've looked again and again, even checked the latest update: https://www.sony.co.uk/electronics/support/speakers-wireless-speakers/srs-x7/downloads/00014810

But TuneIn isn't mentioned. I would say contact Sony. https://services.sony.co.uk/supportmvc/en/contact?cpint=spt-footer_contact