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Sony HT-SD35 soundbar query ..🤔

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dazzatheyid
Explorer

Sony HT-SD35 soundbar query ..🤔

Hi i have just recently purchased this same soundbar lovely sound, but seems to have an issue with disconnecting when changing channels, mines hooked up to the said Hdmi ARC port also...

Is this normal or am i setting up incorrectly?

3 REPLIES 3
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Griffin_door
Specialist

Hi @dazzatheyid, did you try to connect via a different HDMI cable?

Also you might wanna check if the software on your TV is up to date or not.

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dazzatheyid
Explorer

If the issue continues I shall try a different HDMI cable yes as I'm aware software updated on TV which is also a sony oled

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SkyNet404
Specialist

Hey there,

 

You can let us know what's your TV model, maybe there's something we can also recommend to do on the TV itself.

 

Cheers.