Playlists Wrong on E394 MP3 Player?

[GazzaW0323]

Hi, I’ve been using the E394 for a while now and really like. it. However, today I had a problem with it for the first time. When I imported my playlists (I’ve only got two) from iTunes on my Mac, the playlists on the Sony do not have all the same songs in. The title is correct and the number of tracks is correct but the songs in the playlists are just random songs from my “all songs” section! Some of the right songs are in there, the first 3, but then it goes totally random! Does anybody know why?

[Piscie]

Hello @nw-E394, did you use Content Transfer app while transferring songs? and make sure to follow the instructions here

Also check if the Walkman is running on the latest software version or not: https://www.sony.co.uk/electronics/support/digital-music-players-nw-nwz-e-series/nw-e394/downloads/Z... & https://www.sony.co.uk/electronics/support/digital-music-players-nw-nwz-e-series/nw-e394/downloads/Z...

[GazzaW0323]

I did use Content Transfer. I'll investigate if the Walkman is running on the latest software version and then reply again. Thanks Piscie.

[HannahEd01]

Hey GazzaW0323, how did it go? Any updates?

[GazzaW0323]

Hi, thanks Hannah, the firmware on it is 1.01 which is the latest. I will check those Content Transfer app instruction now but I think I am doing everything right. Thanks again.

[HannahEd01]

Hey GazzaW0323, I'll wait for your update. My suspicion is it might be just a random glitch.

[GazzaW0323]

I have checked the app instructions and I am definitely doing it right. It's probably a random glitch!

[SkyNet404]

As it might be a glitch or a compatibility issue with the device you're using, have you tried it with different devices? Or able to test it with different devices? hope that works. 

[GazzaW0323]

I can try it on a different MP3 player and see what happens. I'll let you know tomorrow. It might be iTunes at fault!

[GazzaW0323]

You can’t import a playlist on my other MP3 player so I couldn’t try it. I will try downloading the latest version of iTunes which it keeps asking me to do! I will post again when I have tried that. Thanks again for your help