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Location services stooped working a7 iv

SOLVED
profile.country.GB.title
silverfox
Explorer

Location services stooped working a7 iv

I have just upgraded firmware to 1.10 and the location services via Imaging Edge have stopped working. Using iPhone version of imaging edge 7.7.1. I have reset the connection but still not working.

1 ACCEPTED SOLUTION

Accepted Solutions
Piscie
Community Team

Hey @silverfox, have you tried to uninstall and reinstall the app again: https://imagingedge.sony.net/en-us/ie-mobile.html?

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7 REPLIES 7
profile.country.GB.title
SkyNet404
Specialist

You should also try to download a new version of the app itself, or check for updates maybe? 

profile.country.GB.title
silverfox
Explorer

Thanks unfortunately I am on the most recent version of the app and the firmaware

Piscie
Community Team

Hey @silverfox, have you tried to uninstall and reinstall the app again: https://imagingedge.sony.net/en-us/ie-mobile.html?

profile.country.GB.title
silverfox
Explorer

Thanks yes I tried this

profile.country.GB.title
SkyNet404
Specialist

At this point I suggest that you need to contact Sony directly, maybe we're missing something. Let us know if you were able to do it. 

profile.country.GB.title
silverfox
Explorer

I have removed the app and reset the camera and started afresh with a new install. All is good thanks for every 

ones help

profile.country.GB.title
SkyNet404
Specialist

Glad to know it's resolved mate! Enjoy.