Phone is not detected by the laptop

[almirsahbaz]

Hi,

I just bought a new laptop with USB-C port, and when I plug in my Xperia 1 III, it only charges the phone, and won't detect it as a storage device.

I'm using USB-C cable that I got inside original box.

Is there anything I can do to solve this problem?

Phone doesn't offer me to choose transfer mode, when I plug it to a laptop's USB-C port.

I tried everything, and also change USB connectivity in Developers options to File transfer.

Is original cable that comes in a box able for data transfer, or only for charging the device?

[IamNic · Accepted solution]

Hello @almirsahbaz,

is it your private notebook or a device you got from work? Some companies block data transfer via USB.

It could also be a fault with the cable, usually it should allow data transfer - do you have any other USB-C cable you can try?

- Nic

[almirsahbaz]

Hi,

I just bought a new data cable (USB-A to USB-C), and it works perfectly.

Thank you for all information you provided

[IamNic]

Hello @almirsahbaz,

thanks for the feedback, glad to hear it works now.

- Nic