My phone goes dark after the Xperia logo, I have attached the movie too, please help me

[Hadi.bahar]

My phone goes dark after the Xperia logo, I have attached the movie too, please help me https://redd.it/ofzoyu 

[EMS_MO72]

Hi Hadi,

Does the screen go black but the device is still working, or the device switches off completely ?

[Hadi.bahar]

The device launches up to the Xperia logo, the screen turns white for a second and goes to sleep, but the device is on

[EMS_MO72]

And when you try to press on the power button for example, does the screen turn on?

[Hadi.bahar]

Pressing the power button does not turn on the screen , When I connect the phone to the computer, it recognizes the phone, I turn off the phone with high volume and power button after three vibrations, please help me, I am currently in Iran and to Sony Mobile dealers

[Piscie]

Hey Hadi, have you tried software repair? I guess it would solve this matter

[Hadi.bahar]

yes

i did the software repair several times

[Piscie]

I assume it's a hardware issue then, try reaching out to the Sony reps directly from here, the phone might needs to be repaired by their technicians.

[Hadi.bahar]

Thank you my friend for guiding me, Unfortunately, I am currently in Iran and do not have access to a Sony Mobile repair shop

[EMS_MO72]

I am afraid that if you bought the device from UK, you will need to repair it in the UK as well.