I purchased and paid for a SONY 6000 on 6 SEPT 2016 from a recognised UK company.
The order was invoiced and dispatched on 7 SEPT.
The terms of the casback, clearly state.
If you have purchased any of the following Cyber-shot /Handycam products:
(the “Products”) from an authorised Sony dealer located in the UK and Republic of Ireland between 21st May 2015 and 6th September 2015 (inclusive) then you are entitled to submit a claim for Cashback.
SONY are now refusing my claim, and stating: "Kindly be informed that the refund is processed based on the invoice date which is 07/09/2015.
This is clearly incorrect.
How do I progress this claim?
Thanks
