xperia xz1 freezing

[MahmoudTantawi]

i just downloaded this game and started playing it, after minutes the whole phone freezes.I tried hard reboot by pressing the power button but there was no responce, and I tried connecting it to my laptop and it didn't recognise it.

And the the phone is still freezing and can't find a solution.

 can any one tel me what to do I'll be thankful..

[NunoSEN2]

Hi @MahmoudTantawi;

Try a forced restart holding down the power button and volume up keys for more than 6 seconds, if that doesn't work you can try the 2 minute forced restart the same way (read also here).