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Call interrupted during a call

Talonmies22
Visitor

Call interrupted during a call

Sometimes when I call people, XZ2c cut a call during call. My phone looks that call is progress but opponent looks that its cut. This is really harassing because I am self employed person and I must call to my customers but because calls cuts during call so its very shameful.

I have tried reset phone two times and updates all softwares but no effect.

Is this problem which requires maintenance or is this software problem?

2 REPLIES 2
profile.country.NL.title
Strampke
Expert

Did you set a setting that touching the power button closes the call?

profile.country.PL.title
najodleglejszy
Expert

@Talonmies22in addition to what @Strampke said, go to Settings > Support > Xperia tests and perform Ear proximity test to check if the proximity sensor works properly.