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Z3 update 5.1.1

Helpz
Visitor

Z3 update 5.1.1

After update touch screen not working well, aim or pressing screen not accurate. I ll try everything to find solution including diagnostis, not solve. Please fix as soon as possible.

4 REPLIES 4
profile.country.US.title
Qatrium
Expert

Boot into safe mode and see if it happens there too.

Helpz
Visitor

Same as on save mode.
profile.country.US.title
Qatrium
Expert

I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

Helpz
Visitor

Wipe done. Stil same problem on the touch screen. It is like vertical rectangular on the left middle screen. Difficult to drag icon and even type this keyboard. I think sony need new rolling update again please