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Z3+ Bootloop

Sebbe619
Visitor

Z3+ Bootloop

I have just gotten my new Z3+ and suddenly it just began to reboot. Now it's stuck in at bootloop and i have tried with PcCompanion reset but it didn't work. Anyone who know how to fix this?

6 REPLIES 6
Curnow1
Contributor

Did the device had touch with water? If no and pc companion aren't working you will need to go with your device to the place of purchase or send it to sony.

Sebbe619
Visitor

Nope it hasnt been in contact with water. I Just got it today fresh out of the box and was opdating some apps when it decided to crash. Ive tried a couple of times with the PcC. now but still doesnt help. 

Curnow1
Contributor

Like i said,  return the device to the place of purchase and tell them whats going on.

Sebbe619
Visitor

Will do Slightly_smiling_Face

Phy
Legend
Legend

What if you remove the SIM card? Is the SIM card the correct size?
Curnow1
Contributor

@Phy , the Z3+ same as the Z3 only supports a Nano sim. Inserting it the wrong way / upside down or using a normall sim and using the Nanosim and SD card slot to insert the sim wouldn't even recognize the sim so it wouldn't bootloop becuase it wouldn't find and recognize any sim inserted.