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z2 signal issues

rodgemx125
Visitor

z2 signal issues

I had a z1 for around a year with no problems at all untill i broke the screen. I upgraded to a z2 but straight away had poor signal, at least 2 bars lower than the z1 and alot of the time no signal just the red cross.

Recieved a replacement z2 as i was told it was a faulty handset but this is the same, I have seen some other people bringing this up but no one solving it. 
I am going to try and swap for a z3 and see if that is any better or ill be looking at a htc or samsung i think.

1 REPLY 1
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about your phone. Have you tried with another SIM card in your device to see if you still have bad reception? You could also try to change the network mode to see if you experience some issues with one of the networks types. Go to settings > more > mobile network  > network mode.