Z2 not working after dipping it into water

[Taseen1]

I placed Z2 in water and when i took it out the screen stopped functioning and the camera steamed up with water drops What shall i do will it fix by itself? 

It also has gaps one on the top right one on the bottom left like other with the gap issue.

Can i send it for repair?

I have recorded evidence that its not my fault 

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about your phone. I suggest that you have your phone examined by an authorized service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

[nesh08]

Infact i also got this problem of gapping...well sometime i feel the gap expand and contract..2 days ago the gap was eye-catching..but now it seems to have not gap..it is not only on Z2..i had an xperia Acro S..it had the same prblm of gap..

[GokulC]

Hi Taseen,

I am  Gokul from Chennai.

I too had exactly the same issue.

Going to file a complaint against Sony India at consumer district forum, Chennai.

You can join hands with me if you wish for a mutual benefit.

Contact : ***

E-mail : ***

*Removed presonal details

[Johan]

---

@GokulC wrote:

Hi Taseen,

I am  Gokul from Chennai.

I too had exactly the same issue.

Going to file a complaint against Sony India at consumer district forum, Chennai.

You can join hands with me if you wish for a mutual benefit.

Contact : ***

E-mail : ***

*Removed presonal details

---

I'm sorry to hear that. I suggest that you follow Alexanders advice above and or contact your local support team for more information about examination and repair.

[keith01]

HI I recently purchased the z2 and also tried it out in the water, i took a few images and videos under water, the longest time the phone was underwater of around 20cm  was 20-30 seconds, after i noticed the lens had water inside and also the next day it stopped working, i have had the z1 previously and that seemed fine, i made absolutely sure that all the ports were sealed. Now the dealer i have bought it from saying it may not be covered under warranty. 

i cant believe that i paid almost 500 pounds for a phone for it to leak water when used within the guide lines. whats going on?

[GokulC]

Absolute cheating my friend.

Sony is pissing many of with worst quality control and the worst part is It doesnt care after selling the phone.

I am filling a case at consumer court in India by joining a couple of more guys with the same issue.

Please do the same in your country and spread this info across the globe as much as you can.

Regards,

Gokul.C

[hop3y]

I know they market the phone as waterproof, but I'd never intentionally put it in water. Just too risky with all the horror stories on here.

[a6rnh]

Mines been in the bath and sink with no problems. Of course it's waterproof... By the way - how come you paid ' almost ' 500 pounds when the cheapest retail price is £540 at the moment?

[Taseen1]

obviously it's waterproof genius thats what it's made for but ours has a manufacturing fault thats why water went in. I've had xperia Z for a year no issues this phone couldnt last a minute underwater