Z2 Does not recognize touch after wash

[damian01-----]

Hi guys,
I have really big problem with my Z2, well I was drawing on my phone using I think it was black gel pen.
It left some of the ink on the screen so I took Z2 for a wash, I use just a basic sponge with some FAIRY Washingup Liquaid and the wash everything of the phone with water and now Z2 doesn't recognize any touch.

I've reset it, hard reset it, turn it off and no fix.
Also, no water was get it as all flaps were closed and I check the paper above sim and it's white.
It does react to water pour on it but not for my fingers.

Any idea what's wrong?

[damian01-----]

I've checked the paper above simcard and it's still white. Also I don't see any vapour under camera nor screen.

The weird thing is that it doesn't react to fingers but for water does. 

No other way then backup the phone and charger and send it to them.

Hope they will accept it under warranty.

[dandy63]

Try giving the screen a really good clean with something like a non alcohal wipe or a special screen cleaner for computer screens, i'm wondering if there is a very thin film of the washing up liquid left on the screen......worth a try :smileysmileywink:

[damian01-----]

@Up Tried, even leave phone for a day in paper on the screen (don't know if that might help) but still nothing.

No other way then go to my network and give them Z2 for repair (Have to go cause I have no other phone to use, they need to give me something).

Thanks guys for help.