Z1 poor WiFi and Bluetooth connectivity

[Seiferx09]

So I sent my original unit purchased around this time last year in for screen repair back in January or February. It work flawlessly aside from the random stationary screen Crack it suffered.

The unit I received back has absolutely terrible WiFi and Bluetooth connectivity. Unless I am within 6 or less get of any router WiFi will not work or has next to zero connectivity.

For Bluetooth, if my device is not sitting right next to the device I am transmitting to (within inches) it will not work.

Previously my data usage was low so the WiFi was not a huge deal but that is changing rapidly. The Bluetooth is increasingly frustrating as I can barely use my vehicles hands free at this point and it will connect and disconnect from my new smartband when sitting within inches.

Going to try some update options but am not enthusiastic about needing to pay to fix the seemingly lemon transmitter.

Help lol

[Phy]

Did you have the screen repaired? It's possible that the antenna cable is lose or was damaged.

[Ashroft98]

What's your current build version? The latest .157 solves most camera and connectivity problems.

[Seiferx09]

I am actually not sure if they replaced the screen or sent me a replacement unit to be honest, I can't remember. I will look into the build version.

[Ashroft98]

You can check whether they gave you a replacement or fixing it.

Go to phone dialler > press *#06#* > a 15 digit number will appear and check of the number is the same with the number on the box of your original Z1.

[Seiferx09]

I am on the. . 108 build but am at work so I will have wait till I get home to get it plugged into the companion to download the new one. Not giving me any indication of an OTA option

[Ashroft98]

Yeah.Try updating your device back home.Also don't forget to check the IMEI number whether they are the same.

Cheers

[Seiferx09]

Seems the new build is not available to my area or Carrier yet (Canada/TELUS), as the companion says I am completely up to date and won't do anything update wise.

[Phy]

Hmm, stills seems like a hardware issue to me. If were you I would go back and have my phone checked again. You said you went into get your screen replaced. I highly doubt they replaced the whole unit when it's not too difficult nor expensive to replace the screen. That being said the antenna is Very fragile can could have been easily damage or loosened during the repaired. I would go back and inquirer that they check the antenna. That could be the cause of all your problems.

[Seiferx09]

Yea I may have to. It's just such a massive hassle as I have to have it sent away and put down like $300 repair deposit. This will be the 3rd time I have had to send it.... Getting tired of it lol