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Z1 compact killed by magnetic charger?

xymanuel
Visitor

Z1 compact killed by magnetic charger?

HI there,

i used a magnetic charging cable (no not sony original) to charge my z1 in my car. I accidently changed

the polarity of the charger because it was night and i was in a hurry.

I started charging with 30% battery left. After i reached my destination it was almost empty and dead (not charged).

I was able to power on the phone and it had 3% akku left.

From there on i am not longer able to charge the phone.

If i'm pluggin it to the wall charger, the red LED is blinking, but the phone did not charge even over night.

I tried hard reset with the red button in the card slot and the power+volume up hard reset.

If im plugging the phone to the PC (win7), the PC plays the USB connect sound and 4 seconds later the USB disconnect sound, then again every 4 second the USB disconnect sound.

Whats your opinions? Internal charger dead by wrong magneticcharger polarity?

Or accu dead by shortcircuet of the magnetic charger? If this is the case, is there a way to change the accu?

I would say sony will not give warrenty if a wrong cable is used, but is there a way to repair it instead of buying a new?

(Killed a 350€ phone with a 5€ magneticcharger ...).

Regards

Manu

10 REPLIES 10
Thommo
Genius

All we can advise is that you either return your device to the place of purchase or contact Xperia care to have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

st3ch
Visitor

same thing happened to me....1:1 

is there someone here with the same experience willing to shed some light into my not so bright looking future Slightly_smiling_Face

or in other words

hope for recovery Y/N ?

Sam
Legend
Legend

@st3ch - Unfortunately there is no way to confirm until the product has been assessed by an authoirsed repair agent to determine the extent of the damage.

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st3ch2
Visitor

is there such a center in Bulgaria, couse I tried searching for one but I only get repair centers for TVs, audio systems and so on, but not for mobiles

Lauraajackson1
Visitor

The same has just happened to my phone today. I plugged the charger in and did hard reset (power+up) whilst charger was plugged in and it's now fixed Slightly_smiling_Face
gizmo753
Visitor

Hello,

I experienced the same thing. It got warm and froze but with a hard reset I was able to restart it and don't think anything is lost. It is probably a built in safety that locked it.

Here is the link where to find the hard reset button on sony xperia z1 compact.

slipd
Visitor

Correct me if I'm wrong but doesn't pressing volume up and the power button at the same time also achieve this?

Heracte
Visitor

i also had a problem with a magnetic charger,left it to charge overnight and found it dead,wouldnt do anything with focre shutdown or anything,i left it there for about 2 days,which made me think it fully discharged,and after that it would give me red blinks when i tried to boot it up.i left it to charge on a wall socket till i got a green led light,waited some more and then it booted up like nothing happened.

Needless to say the magnetic charger is not a decoration on a metal candle holder...

Mangal
Visitor

Why don't the manufacturer make some kind of protection against polarity change